Archive for August, 2009

Tea Party, Anyone

Wednesday, August 26th, 2009

I received this in an email!
Watch it before it is pulled!!! Must See!

Supposedly, this guy’s video on you tube has been so popular that Obama called him personally. He said that he was very disturbed with the video and invited him to the White House. Obama also said he wanted the White House to handle the Press and not to talk about the video or the White House visit.
That’s interesting.
Whether the story behind it is true or not it’s worth your time. This may be the best six minutes invested in your future.

(You may have to turn your Sound Control up some.)

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Dell Support! What did you say?

Thursday, August 20th, 2009

A few years ago, I was looking for a laptop. It had gotten to the point that the only new computers came with Vista installed. I didn’t want Vista considering all the negative things I had heard about it and I also wasn’t in the market to replace all my software programs. So, I searched Dell‘s website knowing that I could not only buy an system with Window XP, but I could also finance. What a deal!
I bought a Dell scratch and dent laptop at a great price and was actually examining it when it arrived for scratches or dents. Not a thing wrong with it! Amazing!
Of course, I soon discovered a glitch…once in a while when I plug something into the USB port of my Dell laptop, my screen turns to stripes. They’re very colorful stripes and each time it happens the stripes are different colors than they were before. Rather interesting!!!
Oh, but then my laptop freezes!!!
I’m not one that easy wigs out, I’ve learned to save anything I’m working on before plugging anything in to the port. When I restart my laptop, all is well again, til next time.
As far as I’m concerned, that’s a small problem. My current problem is that after a few years of using my Dell laptop it has now decided that the battery is incompatible. I guess it’s kind of like
some marriages. Unfortunately, this leaves my battery unable to hold a charge. Now the advantage of having a laptop is portability and I have to stay connected to a plug.
This IS a major problem. So, I called Dell.
After pushing numerous buttons to reach a Dell technical support agent, I found that I could barely understand him. Imagine that! I asked to please speak with an American agent and was told that Dell charges $12.95 for that premium service.
I don’t know, I’m in the US, I’m American, I speak English and now there’s a charge to speak to someone in the US, that’s American, that speaks English. Ok then, something wrong with this picture?
Despite my disgust with Dell at this point I chose to try to decipher what the non-American agent was saying. And, in conclusion I was told, I think, that because my laptop was a scratch and dent model over a year old I would have to pay for ANY kind of Dell technical support.
Funny thing is the only question I really wanted an answered was how a battery could all of a sudden become incompatible. The answer would cost me! I hung up.
AND, so I continue typing, attached to a plug remembering a time when companies offered assistance, stood by their product and even replaced them years later.
I guess we’re on a downward spiral. Hold on!!!

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Bank of America’s Latest Rip-Off!

Tuesday, August 4th, 2009

You would think that Bank of America would curb their unethical business practices in light of all of the controversy about them, but apparently that is not the case.
Ok, maybe I should be reading all those pamphlets that come with my statements. Those pages and pages with the teeny tiny writing that are written in a scripted language that only a banker or lawyer would understand. In actuality, reading them wouldn’t serve any purpose other than to inform me ahead of time that there will now be a charge, a $10 charge for the automatic transfer from one account to another for overdraft protection.
It’s been frustrating enough that when the balance is low, the transfer is made. The account does not have to necessarily be overdrawn. Now that was not a major issue because when the transfer was made out of my account, I would go into the account online and transfer it back. It’s been kind of a game I’ve been playing with Bank of America. What fun, huh?! However, now each transfer that is made, necessary or unnecessary is going to cost $10. No more games!
What is the answer?
Like so many people are doing, I would love to withdraw every cent out of Bank of America. My issue is that I have a credit line through Bank of America that is tied into a house that I would like to sell but can’t because the real estate market is what it is. I have a credit card through Bank of America that I can’t pay off because I can’t get a loan because the economy is what it is.
So, I’m stuck dealing with an unethical bank whose business practices seem to change on a whim. It seems to me that the only option is to un-anxiously anticipate the next underhanded, unethical, self-serving policy that Bank of America implements.

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My name is Diane. I am your average middle aged, middle class American female. Divorced, happily remarried, two biological children, four step-children. I started this blog because I'm one of the "little people" who needs to be heard. More...

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