BP’s Latest Ripoff at the Pump

Written on November 29, 2009 – 9:50 pm | by Diane |

BP’s Game
I’m not sure if BP has done this with the intention of getting customers for a few extra bucks, but it seems a bit deceptive to me.

When using your credit / debit card the progressive order at the pump used to be:
1. Swipe your credit / debit card
2. Car Wash (choose yes or no)
3. Pump Gas
4. Receipt (choose yes or no)

Now the order is:
1. Swipe your credit / debit card
2. Pump Gas
3. Car Wash (choose yes or no)
4. Receipt (choose yes or no)

Simple enough. But, for those of us who have been pumping gas at this BP station for years, the original order is almost done robotically. After pumping gas, without paying attention I pushed “yes” for a receipt. Instead, I got a car wash which was $4.

I’m wondering how many other people did that until they caught on. How many people have gone in to get a refund? How much has BP made off of unsuspecting customers that have better things to do than to once again be screwed at the pump.

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My name is Diane. I am your average middle aged, middle class American female. Divorced, happily remarried, two biological children, four step-children. I started this blog because I'm one of the "little people" who needs to be heard. More...

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